Privacy Policy
Coastline Vacation Tech ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you access or use our site, our online platform, and our services related to Vacation Rental Software, including Property Management, Channel Management, Booking Management, Guest Communication, Reporting and Analytics.
Information We Collect
We collect information in the following ways:
- Information You Provide Directly: We collect information you provide directly to us when you create an account, request information, use our services, or otherwise communicate with us. This information may include your name, email address, phone number, company name, and other contact or identifying information. It may also include information related to your properties, bookings, guests, and other data necessary for you to utilize our vacation rental software.
- Information Collected Automatically: When you use our site or this service, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Information from Third Parties: We may receive information about you from third parties, such as business partners, service providers, and publicly available sources. This may include demographic data, contact information, and other information that helps us understand your needs and provide you with better service.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to operate, maintain, and improve our site and our online platform, including providing customer support, processing transactions, and personalizing your experience.
- To Communicate with You: We may use your information to communicate with you about our services, updates, promotions, and other news.
- To Analyze Usage and Trends: We use your information to analyze how our site and our online platform are used and to improve our services.
- To Protect Our Rights and Interests: We may use your information to protect our rights and interests, such as to enforce our terms of service and to comply with legal obligations.
- For Legal Compliance: We may use your information to comply with applicable laws and regulations, including responding to legal requests.
Sharing Your Information
We may share your information with the following types of third parties:
- Service Providers: We may share your information with third-party service providers who help us operate our site and our online platform, such as hosting providers, payment processors, and analytics providers.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other Users (Where Applicable): If you use features of our service that allow you to interact with other users, your information may be visible to those users.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access your information: You can request a copy of the personal information we hold about you.
- Correct your information: You can request that we correct any inaccurate or incomplete personal information we hold about you.
- Delete your information: You can request that we delete your personal information.
- Restrict processing: You can request that we restrict the processing of your personal information.
- Object to processing: You can object to the processing of your personal information.
- Data portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at the address below. We will respond to your request in accordance with applicable law.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to protect your personal information in accordance with this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site or our online platform and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Coastline Vacation Tech 220 Ocean Drive, Suite 300 Miami, Florida, 33139 US